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Profile

Highly motivated to challenge, teach, and design systems for clients. Strong client-relations skills with experience communicating with partners from over 15 nations. Excels at contributing to streamlining team operations, and is most comfortable building deep relationships with key clients.

Recent Experience

November 2022 - Present

Differential

Sr. Technical Account Manager

  • Provided white-glove account management to enterprise-level non-profit clients, managing $1.5 Million in revenue.

  • Provided Sales Engineering Support to the Enterprise Sales team

  • Managed the full onboarding and development process for new client mobile applications, OTT applications, and websites.

  • Assisted clients in creating new digital strategies to amplify their reach and engagement.

  • Provided integration support to connect my clients’ content management and people management sources to their applications.

  • Kept a pulse on upsell opportunities throughout my book of business.

July 2021 - June 2022

Sardius Media

Director of Sales

  • Functioned as the sole sales contributor at a small startup

  • Analyzed costs and market to build out a new pricing structure

  • Managed the entire sales cycle from lead generation to close

  • Learned and sold a highly technical product involving custom development

    and REST integrations.

  • Utilized mass prospecting methods via ZoomInfo and large outreach

    sequences

  • Sold to corporate, SLED, and non-profit markets

August 2020 - July 2021

Pushpay (Formerly Resi)

Director of Sales Engineering

  • Managed all pre-sales solutions engineering.

  • When acting as an individual sales engineer, exceeded organizational average deal size by 10x

  • Managed partnerships strategy as an organization.

  • Trained Enterprise sales teams on new products and features.

  • Served as liaison between sales and product development

  • Managed a small team of Solutions Engineers

  • Contributed to revenue gains leading to a $150m acquisition by Pushpay.

Education

2015-2019

Liberty University

B.S: Global Studies

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Studied advanced cross-cultural communications strategies, learning how to communicate clearly with various cultures and personalities.

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